Our online Care Certificate course consists of 15 standards that have been identified for health and social care workers to adapt in their daily routine.

Care Certificate Standard 06: Communication - e-Book

£10.00 Ex VAT

This online ‘Communication’ course will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and well being of people who use health and care services and their carers.

This e-learning course can be used towards achieving the care certificate; this course can be taken as part of the Care Certificate: Full Package.

Learning Outcomes

  • Recognise the importance on communication in the workplace
  • Understand how to overcome the barriers of communication
  • Understand how to meet the communication needs of individuals
  • Understand how to use appropriate verbal and non-verbal communication

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