Description
Excellent customer service is vital to the success of any organisation—whether in business, the public sector, or not-for-profit settings. Providing high-quality service not only builds trust and satisfaction but also drives long-term success. This e-learning course equips learners with the knowledge and skills to understand what great customer service looks like and how to deliver it consistently and confidently. Ideal as a stand-alone training course or as part of a Level 2 Customer Service qualification, it’s designed to benefit anyone in a customer-facing role.
